Terms of Service

Welcome to our store! Below are the terms and conditions that apply to your interaction with our store, including purchases and services. By using this store, you agree to these policies.

1. General Terms

• Ownership: This store is owned and operated by Poonam Textile by Poonam Textiles.
• Scope: We offer physical goods, virtual products, and services. Please read specific terms related to your purchase carefully.
• Right to Refuse Service: We reserve the right to refuse service, cancel orders, or terminate accounts for any inappropriate behavior or violation of our policies.

2. Orders and Payments

• Order Confirmation: Orders are confirmed only after successful payment.
• Payment Methods: We support multiple payment methods. The currently available options will be displayed on the Checkout Page at the time of purchase.

3. Shipping and Delivery

• Shipping Policy: Physical goods will be shipped to the address provided during checkout. Delivery timelines may vary based on your location and the product.
• Shipping Charges: Applicable shipping charges will be displayed at checkout.
• Delivery Issues: If you experience any delays or issues, please contact us at textilespoonam2@gmail.com.

4. Virtual Products and Services

• Delivery: Virtual products or services will be delivered electronically to the email or account provided.
• Usage: The license or access to virtual products is for personal use only and cannot be transferred or shared.
• No Refunds: Virtual products and services are non-refundable once delivered.

5. Customer Responsibilities

• Accurate Information: Customers must provide accurate details during checkout to ensure smooth order processing and delivery.
• Account Security: If you create an account, you are responsible for maintaining its confidentiality.

6. Prohibited Activities

• Using our store for illegal or fraudulent purposes.
• Attempting to harm the website or its services.
• Violating any intellectual property rights.

7. Limitation of Liability

• Product Liability: We are not liable for any damage or misuse of our products after delivery.
• Service Disruption: We are not responsible for any technical issues, outages, or delays caused by third-party services or platforms.

8. Governing Law

These terms are governed by the laws of India. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in Ajmer, Rajasthan.

9. Contact Us

If you have any questions, concerns, or feedback, please reach out to us:

• Phone: 8386968533
• Email: textilespoonam2@gmail.com
• Address: , Ajmer, Rajasthan

Thank you for shopping with us! We look forward to serving you again.